Privacy Policy

This privacy policy explains how Sydney Conveyancers ("we", "us", "our") handles the personal information you provide when you use this website or request a conveyancing quote. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Sydney Conveyancers is a lead generation and referral service. We connect property buyers and sellers with licensed conveyancers and solicitors in our network. We are not a law firm or a licensed conveyancing practice, and we do not provide legal or conveyancing services.

What we collect

When you submit an enquiry or quote request, we collect the personal information you choose to give us, which typically includes:

• your name;
• your phone number;
• your email address;
• your suburb or postcode; and
• details about your property matter, such as whether you are buying, selling or transferring, and any message you include.

We may also collect technical information automatically when you visit the site, such as your device type, browser, and general usage data, through standard web analytics. We do not seek to collect sensitive information.

How we use your information

We use the information you provide to:

• connect you with a licensed conveyancer or solicitor in our network who can assist with your matter;
• respond to your enquiry and arrange a fixed-fee quote;
• follow up about your request and improve our service; and
• meet our legal and record-keeping obligations.

Disclosure to network conveyancers and solicitors

To connect you with a conveyancer or solicitor, we forward the details you submit to one or more licensed conveyancers or solicitors in our network so they can contact you and provide a quote. Once you engage a conveyancer or solicitor, that firm handles your personal information under its own privacy policy and professional obligations. We do not sell your personal information.

Service providers and storage

We use third-party tools to operate our website and manage enquiries, including a customer relationship management (CRM) platform and web hosting and analytics providers. Your information may be stored and processed by these providers on our behalf. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including secure transmission and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep it

We keep your personal information only as long as needed for the purposes described above or as required by law, after which we take reasonable steps to delete or de-identify it.

Your rights

You may ask us to access or correct the personal information we hold about you, or ask us to stop contacting you, by emailing info@sydneyconveyancers.net.au. We will respond within a reasonable time. If you have a concern about how we have handled your information, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings, though some features may not work as intended if you disable them.

Changes to this policy

We may update this privacy policy from time to time. The current version is always available on this page, with the last updated date shown above.

Contact us

For any privacy question or request, contact Sydney Conveyancers at info@sydneyconveyancers.net.au or 02 5135 3425.

See also our terms of use and disclaimer.